Gallo Acoustics use cookies on this website

By using this site you consent to the use of cookies. This policy statement explains what cookies are, how we use them, how third­ parties we may partner with may use them, your choices regarding their use and further information about cookies.

What are cookies?

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the website or a third ­party to recognise you and make your next visit easier and the website more useful to you. Cookies can be “persistent” or “session” cookies.

How Gallo Acoustics uses cookies

When you use and access the Revo website, we may place a number of cookies files in your web browser. We use cookies to enable certain functions of the website, to provide analytics, to store your preferences, or to enable advertisements delivery. We use both session and persistent cookies on this website and we use different types of cookies to operate galloacoustics.com:

Essential Cookies: We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Third­ Party Cookies: In addition to our own cookies, we may also use various third­ party cookies to report usage statistics, operate ecommerce functions and so on.

What are your choices regarding cookies?

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari web and iOS.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features on this site, you may not be able to store your preferences, and some of our pages might not display properly.

Find out more information about cookies

You can learn more about cookies from the following third­ party websites:

What Are Cookies
www.whatarecookies.com

BBC: What Are Cookies?
www.bbc.co.uk/webwise/guides/about-cookies

The Guardian – Website Cookies Explained (video clip)
www.youtube.com

Gallo Acoustics is committed to protecting and respecting your privacy. This policy together with our Terms and Conditions sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed and handled us. “Personal data” means any information relating to you that can identify you, directly or indirectly, in particular by reference to an identifier such as a name, email, address, an identification number, location data, or an online identifier. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. This privacy policy applies to our website (galloacoustics.com) and any products or services supplied by us. By using galloacoustics.com you are accepting and consenting to the practices described in this policy.

Personal Information You Provide To Us

You may give us personal information by filling in forms on galloacoustics.com or by corresponding with us by phone, email or otherwise. This includes information you provide when you register, visit or use our website, place an order, or subscribe to our newsletter. The information you give us may include your name, address, email address, telephone number and which products you have purchased from us.

How We Use Your Personal Information

We will use the information you give us for the following purposes:

To improve customer service and help us respond to your support needs more efficiently.

To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.

To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.

To provide you with information about goods or services we feel may interest you. If you are an existing customer we will contact you by email where possible and by telephone only as a last resort, in connection with an order you have placed with us online.

If you are a new customer, we will contact you by electronic means only if you have consented to this.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Sale and other agreements; or to protect the rights, property, or safety of Anthony Gallo Acoustics Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Storage of Your Personal Information

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Marketing and Third Party Links

We will ask for your permission if we intend to use your data for marketing purposes. Should you decide that you no longer want to give us such a permission, you may do so by unsubscribing from our newsletter or simply by contacting us via our support page.

Anthony Gallo Acoustics Ltd will not pass your personal information to a third party for marketing purposes, unless your prior and express permission has been received.

Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page, therefore please check back frequently to see any updates or changes. We will not reduce your rights under this Privacy Policy without your explicit consent.

Contact Us

Questions, comments and requests regarding this privacy policy are welcomed and should be forwarded to our Data Protection Officer Fraser Smith at privacy@galloacoustics.com.

We increasingly live in an age of disposable or short-life products, especially so in the realm of consumer electronics. The result is that millions of tons of electrical products are thrown away every year, impacting on mankind’s already significant environmental footprint.

At Gallo Acoustics we do what we can to limit the damage our development, production and distribution does to our planet by sourcing ethically and sustainably, and by making products that are designed to last, providing functionality and benefits for years to come. When the time does come to upgrade your Gallo Acoustics product, or to dispose of it for whatever reason, our Green Policy and the WEEE Directive are in place to make the process clear and simple.

The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.

The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK. Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health. Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill. Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites

Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown below:

Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.

Anthony Gallo Acoustics Ltd is a member of the Distributor Take-Back Scheme and as such pays for our end-users to be given the option of recycling their obsolete or non-operational Gallo Acoustics products at a number of sites across the UK.

For further information on WEEE recycling or to locate your local recycling centre, visit www.recycle-more.co.uk

Payment and Security

We accept payment by all major credit and debit cards including MasterCard, Visa and American Express. Payment via PayPal is also supported. When you place an order with us online, all the information you input is subject to an encrypted link that adheres to the SSL standard, ensuring your personal data is safe and secure at all times. Charges will appear as “Anthony Gallo Acoustics Ltd” on your credit card statement.

Pricing

If you are ordering from within the EU, prices quoted include UK VAT at 20%.

Orders from outside the EU may be subject to import duties and taxes which are levied by the customs authorities of the destination country. Gallo Acoustics ship your order on a DDU basis, meaning that we do not collect VAT, import duties or taxes on orders to destination countries outside the EU. We cannot predict what particular charges may be levied, if any, and cannot be held liable.

Whilst we aim to ensure that all prices on this website are correct, errors may occur. If we find an error in the price of the goods you have ordered, we will inform you as soon as possible, giving you the option of reconfirming the order at the correct price or alternatively cancelling it. If we are unable to contact you, we will treat the order as cancelled and immediately issue a full refund.

Dispatch and Delivery

Where possible we aim to dispatch orders within 2 working day via UPS courier. Should any item be out of stock or if a delay is anticipated, we will inform you by email as soon as possible.

Please Note: Delivery to any address other than the registered card holder’s billing address is at our discretion. We may also conduct security checks to confirm the validity of the details you have supplied.

Gallo Acoustics makes every effort to deliver goods within the estimated time frames, however, occasional delays are unfortunately inevitable due to unforeseen circumstances. Please contact us at sales@galloacoustics.com for further information regarding delivery times.

Gallo Acoustics assumes the risk and liability for any damage to goods during transportation, until you or someone appointed by you has taken physical possession of the goods. If, regardless of the reason, you choose to return the goods, you assume the risk and liability for any damage to the goods during the transportation of the return goods until Gallo Acoustics has taken physical possession. We therefore recommend that where possible you always use the original packaging and cartons for the return of goods.

Limited Warranty

Our loudspeaker products carry a five year parts and labour warranty, subwoofer a two year warranty and accessories a one year warranty. The warranty period starts when the product is delivered to the customer. However, the warranty is invalidated if the product is repaired, altered, or modified by a third party not authorised by Gallo Acoustics, or if the serial number has been removed or tampered with. The warranty does not cover malfunctions resulting from improper or unreasonable use or maintenance. Additionally, this Limited Warranty is limited to the repair or replacement of the product at Gallo Acoustics’ discretion, and any costs incurred for transportation or removal of a product are not covered by this Limited Warranty. Gallo Acoustics is in no event liable for any indirect or consequential losses or claims from any third party, or loss of profit, irrespective of whether such losses are direct or indirect.

If your purchase proves to be faulty within the warranty period, please contact us by telephone or email (see the Contact page on this site) and we can make arrangements for your product to be tested and replaced.

Out of Warranty Repairs

We offer a comprehensive and reasonably priced repair service for out of warranty products, for further details please contact us by telephone or email (see the Contact page on this site).

Returns

No faulty or refund items should be returned without first contacting us. If you are returning a product to us for whatever reason, we suggest that you use a secure delivery method which is insured and requires a signature upon delivery. No responsibility can be made for items lost or stolen whilst in transit to us. Returns are usually processed within 7 days of receipt. Refunds cannot be authorised unless within 30 days of the original purchase date, this does not affect your normal statutory rights.

If you are not fully satisfied with your purchase it can be returned for a refund or an exchange, provided that it is returned within 30 days of receipt and that it is in resaleable condition with all accessories and in its original packaging. Please note that we do not refund your return delivery cost. Refunds are made in the original payment method.

Security

Gallo Acoustics uses a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. When we transmit sensitive information such as a credit card details over the Internet, we protect it with encryption, such as the Secure Socket Layer (SSL) protocol. If, at any time, you would like to make a purchase but do not want to provide your credit card information online, you may contact us and place your order by telephone.

Legal Jurisdiction

These Terms and Conditions and all transactions via this website are governed by Scottish law and the Scottish courts. This will not affect your statutory rights if you are a consumer and applicable consumer law requires the application of other legislation such as the legislation of your country of residence.

Website Accuracy

We work extremely hard to ensure our website is as accurate as possible, however we cannot guarantee and be held responsible for any claim resulting from the accuracy of the information supplied. Product images are for illustration only. Product specifications may change without prior notice.

Copyright

© 2020 Anthony Gallo Acoustics Ltd. All right reserved. Other trademarks and trade names are those of their respective owners.

This website is operated by:

Anthony Gallo Acoustics Ltd
The Inox Building
Caldwellside
Lanark
Scotland
UK ML11 7SR

Tel: +44 (0)1555 666 883
Email: info@galloacoustics.com

Company Registration No. SC538472
VAT Registration No. GB 244 4250 28